Passengers can now report littering, spitting on ER premises and receive 'Mr Clean' certificate
Kolkata, July 4
Passengers can now report littering and spitting within the premises of Eastern Railway and help authorities take action against offenders. ER on Saturday launched the third phase of its intensive cleanliness awareness campaign, titled "Eastern Railway is Watching You".
Under the scheme, launched by Milind Deouskar, General Manager, ER, extensive vigil will be maintained by railway staff through the monitoring of CCTV camera footage. Those spotted littering or spitting will be traced and fined. Offenders may also be asked to leave the premises if required.
Officials described the new phase as part of a strict zero-tolerance policy against littering and spitting across all railway premises.
Passengers who spot others littering or spitting can click photographs or record videos and send them to 9002022780, along with the exact location. Railway authorities will then identify the offender and impose an on-the-spot fine, while the passenger who submitted the information will be honoured as "Captain Clean" and receive an official certificate of appreciation from ER.
"The core message of the campaign is that Eastern Railway is always watching and constantly monitoring the premises to maintain absolute hygiene. A vast network of CCTV cameras, alongside dedicated railway staff, will actively monitor passenger behaviour, and anyone caught littering or spitting will face an immediate, on-the-spot fine. It is also a unique initiative to involve the public in helping keep railway premises clean," an official said.
During his address, Deouskar said that ER was making relentless efforts to transform the travel experience through clean and well-maintained station environments.
Passengers are being empowered through this unique digital reporting system to act as eyes on the ground, and a culture of accountability is being fostered across all divisions to ensure that cleanliness becomes a daily habit rather than an occasional choice, he added.
Cleanliness is not a choice but a habit, ER CPRO Shibram Majhi said, urging every passenger to join hands, become a "Captain Clean", and help keep railway premises spotless.
The campaign is not merely a regulatory measure but also a significant step towards community-driven cleanliness, he added.
— IANS
Reader Comments
Good initiative but I worry about misuse. What if someone clicks photo of innocent person or there's false reporting? Also need to ensure privacy of passengers. Still, if implemented properly, this can really change things! 🚆✨
As someone who visits India frequently for work, this is refreshing to see. The railway stations can be overwhelming with the cleanliness issues. Involving passengers as "Captain Clean" is smart community policing. Hope other railways follow ER's lead.
Been seeing ER's cameras everywhere, and now this is great! But I'm skeptical - will they really fine the big offenders? Most littering happens near stalls and hawkers. Also, what about the smell in washrooms? Cleanliness needs holistic approach, not just fines.
Love the concept of citizen empowerment! In UK we have similar reporting systems for anti-social behavior on trains. The certificate idea is nice psychological incentive. But please ensure the hotline works and doesn't go unanswered. Also need awareness in local languages. 🇮🇳
Arre yaar, certificate se kya hoga? We need more dustbins at stations! Sometimes people litter because there's no bin within 100 meters. Also, the fine should be substantial - ₹200 is nothing. Make it ₹2000 and see how quickly people behave! 🤷♂️
K We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.