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Swiggy Follows Zomato, Hikes Platform Fee to Rs 17.58 Per Order

Swiggy has increased its platform fee by approximately 17%, raising it to Rs 17.58 per order from Rs 14.99. This move comes shortly after rival Zomato implemented a similar 19% hike, bringing both platforms' charges to nearly identical levels. The companies cite the need to cover rising operational and input costs, including higher energy prices affecting restaurants and delivery partners. The sequential fee revisions indicate a broader industry trend of platforms adjusting pricing to sustain margins in a competitive market.

Key Points: Swiggy Raises Platform Fee to Rs 17.58 After Zomato Hike

  • 17% fee hike to Rs 17.58
  • Follows Zomato's 19% increase
  • Rising input costs drive changes
  • Both platforms now charge similar fees
2 min read

Now Swiggy hikes platform fee by 17 pc to Rs 17.58 per order

Swiggy increases platform fee by 17% to Rs 17.58 per order, mirroring Zomato's recent hike amid rising operational costs in food delivery.

"operate and maintain the platform - Swiggy"

New Delhi, March 24

After Zomato, food delivery platform Swiggy has raised platform fee, increasing it by 17 per cent to Rs 17.58 per order from Rs 14.99 earlier.

The revised charges, as per its billing on the app, suggest a hike of around 17 per cent or Rs 2.59, including pre-GST, just days after rival Zomato revised similar category charges.

The revised fee is now visible on the Swiggy app, with the company informing users that the increase is aimed at helping it "operate and maintain the platform".

The move came close on the heels of Zomato raising its platform fee by about 19 per cent last week, translating into an additional Rs 2 per order.

With the latest revision, both platforms now charge nearly similar fees of around Rs 17.58 per order, including GST.

According to billing details on its app, Zomato's pre-GST platform fee currently stands at Rs 14.90 per order, up from Rs 12.50 earlier. The company had initially introduced a platform fee of Rs 2 per order in August 2023, which has since been gradually increased across key markets.

The recent hikes come amid rising input and operating costs across the food delivery ecosystem, including higher energy prices such as LPG and crude oil, which have increased expenses for restaurants as well as delivery partners.

Zomato had last revised its platform fee in September 2025, after earlier increasing it to Rs 10 per order from Rs 6 during the February festive period. The latest round of hikes by both companies indicates a broader trend of platforms recalibrating pricing to sustain margins in a competitive and cost-intensive environment.

Shares of Swiggy on Tuesday were trading on a flat note at Rs 273.40, up 0.33 per cent on the BSE. The stock has declined more than 10 per cent over the past one month, nearly 40 per cent in six months, and about 20 per cent over the past year.

Notably, Eternal -- a parent of Zomato -- shares had traded around 2 per cent higher following the platform fee hike announcement.

- IANS

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Reader Comments

R
Rohit P
While I understand operating costs are rising, this feels like a coordinated move between Swiggy and Zomato. They're basically a duopoly now. Where's the competition? The consumer always ends up paying more.
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Aditya G
The timing is interesting. Share prices are down, so they're trying to boost revenue. But will this backfire if orders drop? Many of us are already cutting back due to inflation. ₹17.58 might seem small, but it adds up fast.
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Sarah B
As someone who works in tech, I have to respectfully disagree with the outrage. Maintaining these platforms is expensive—servers, app updates, customer support. If they don't make money, the service disappears. It's basic economics.
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Nikhil C
The bigger issue is the restaurants. They already pay huge commissions to these platforms. Now with higher platform fees for customers, people might order less. It's a lose-lose for small eateries. Support your local dhaba directly!
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Meera T
Honestly, I don't mind paying a bit more if it means better pay and working conditions for the delivery partners. They're the ones out in the sun and rain. But the companies need to be transparent about where this extra money is going.

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