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Uttarakhand's Doorstep Governance Resolves 16,000+ Grievances in Remote Areas

Uttarakhand Chief Minister Pushkar Singh Dhami stated the 'Jan-jan ki sarkar, jan-jan ke dwar' program aims to deliver governance directly to citizens in remote and border areas, eliminating the need for long travel. Launched in mid-December, the initiative has held over 300 camps across all districts, facilitating direct dialogue between officials and the public. The program has seen massive participation, with nearly 200,000 citizens registering grievances and applications, of which over 16,000 complaints have already been resolved. The CM personally monitors the program, which also processes welfare applications and certificates, providing significant relief to residents.

Key Points: Uttarakhand CM's Doorstep Governance Resolves Citizen Issues

  • Over 1.97 lakh citizens participated
  • 22,645 complaints received
  • 16,000+ grievances resolved
  • 300+ camps in 13 districts
3 min read

'Jan-jan ki sarkar, jan-jan ke dwar' programme to resolve citizens' issues in remote, border areas: Uttarakhand CM

Uttarakhand's 'Jan-jan ki sarkar' program resolves over 16,000 complaints, bringing services to remote and border areas directly.

"The issues for which they had to travel far... will now receive facilities right at their doorstep. - Pushkar Singh Dhami"

Dehradun, January 22

Uttarakhand Chief Minister Pushkar Singh Dhami on Thursday said that the state government's 'Jan-jan ki sarkar, jan-jan ke dwar' programme aims to take governance to the doorsteps of people living in remote, border and far-flung areas of the state.

Explaining the initiative, CM Dhami said that under the programme, citizens will no longer be required to travel long distances to district headquarters or the state capital to get their issues addressed, as government facilities and services are being provided directly at their homes.

"'Jan-jan ki sarkar, jan-jan ke dwar' is a program by the Government under which it will reach out to the citizens at the far end of society, citizens in remote areas, citizens in border areas and resolve their problems. The issues for which they had to travel far, travel to district headquarters or come to the state capital here will now receive facilities right at their doorstep. This program was being greatly appreciated. More than 1.80 lakh people have registered themselves in these programs and registered their grievances. Most of the grievances have been resolved," Dhami told ANI.

He added, "I personally monitor this to ensure that this program goes on in an effective manner. My ministers, MLAs and other public representatives are also monitoring this. Help is being provided to people through close coordination."

The Uttarakhand government's initiative "Jan-Jan Ki Sarkar, Jan-Jan Ke Dwar" has emerged as a strong example of good governance, sensitive administration and people-centric service delivery.

Launched on December 17, the programme has completed 23 days, during which more than 300 camps have been organised across all 13 districts of the state.

The main objective of the initiative is to bring governance directly to the doorstep of the people and ensure swift, transparent, and effective redressal of public grievances. Through these camps, a direct dialogue has been established between the administration and citizens, leading to the resolution of long-pending issues and strengthening public trust in the government.

So far, 1,97,522 citizens have participated in the camps and placed their problems, suggestions and needs before the concerned officials. During this period, 22,645 complaints were received, of which more than 16,000 have already been resolved either on the spot or within the prescribed timeframe, while action on the remaining complaints is underway as per procedure.

The camps also received 31,070 applications for various certificates, providing relief to citizens from repeated visits to government offices. In addition, 1,11,326 people have directly benefited from various state government welfare schemes, giving momentum to initiatives related to social security, financial assistance and livelihood support.

- ANI

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Reader Comments

S
Sarah B
The numbers are impressive - over 1.9 lakh participants and 16k complaints resolved. I hope this isn't just a temporary camp-driven model but leads to permanent systemic change. Strengthening local administration should be the long-term goal.
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Rohit P
As someone from a hill district, I can tell you the struggle is real. Travelling to Dehradun or even the district HQ for a simple certificate can take days and cost a fortune. 'Jan-jan ke dwar' is exactly what was needed. Hope it reaches every *aakhri gaanv* (last village).
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Priya S
Good step, but execution is key. We've seen such *mohalla clinics* of governance before. The challenge is sustainability and ensuring complaints don't just get registered but are followed through to a logical conclusion. The CM's personal monitoring is a positive sign.
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Vikram M
Serving our citizens in border areas is not just good governance, it's a national duty. When people in remote areas feel connected to the system, it strengthens the entire nation. More states should adopt this model, especially in sensitive regions. Jai Hind!
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Michael C
Interesting approach to citizen service delivery. The scale of outreach - 300 camps in 23 days - is notable. The real test will be the quality of resolutions and whether this reduces the overall grievance backlog in the long run.

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