IndiGo, Akasa Air Issue Travel Advisories Amid Middle East Airspace Closure

IndiGo has issued a travel advisory, committing to clear communication and flexibility for passengers affected by Middle Eastern airspace closures. The airline stated updates would be sent directly to passengers, who can also explore alternatives or claim refunds online. Meanwhile, Akasa Air has proactively suspended flights to and from Abu Dhabi, Doha, Jeddah, Kuwait, and Riyadh until March 2, citing safety. Both airlines are offering full refunds or free rescheduling to impacted travelers amid the escalating regional tensions.

Key Points: Middle East Airspace Closure: IndiGo, Akasa Air Travel Advisories

  • IndiGo pledges direct passenger communication
  • Akasa Air suspends 5 Middle East routes
  • Passengers offered refunds or rescheduling
  • Closures due to Israel-US-Iran tensions
3 min read

IndiGo assures clear communication on flight adjustments amid Middle Eastern airspace closure

IndiGo assures clear communication on flight adjustments, while Akasa Air suspends select routes until March 2 amid Middle East airspace closures.

"Our approach remains calm, considered, and guided solely by the well-being of our customers and crew. - IndiGo advisory"

New Delhi, March 1

IndiGo on Sunday issued a travel advisory assuring passengers of its commitment to safety after most of the countries in the Middle East closed their airspace in view of the ongoing geopolitical tensions.

IndiGo stated that the passengers will be communicated directly through their contact details in case the flight operating over the Middle Eastern airspace is affected. It further asked the passengers to explore alternative options or claim a refund, in case of major inconvenience, from the airlines' website.

The airlines, in their travel advisory, affirmed their commitment to operating responsibly and ensuring the well-being of their crew and customers.

"As part of our ongoing commitment to operating responsibly and with foresight, we continue to take measured and responsible decisions across select international sectors. We recognise that evolving developments in Middle Eastern airspace may prompt questions about travel plans. Please rest assured that our approach remains calm, considered, and guided solely by the well-being of our customers and crew. We are here to support you with flexibility and clear communication throughout," the advisory read.

"In the event your booking or a flight operating over this airspace is affected, updates will be communicated directly through the contact details provided during booking and web check-in. You may also explore alternate travel options or claim a refund of your booking via goindigo.in/plan-b.html," the airlines stated.

Meanwhile, Akasa Air said it has suspended flights to and from Abu Dhabi, Doha, Jeddah, Kuwait and Riyadh until March 2, citing safety concerns amid the evolving situation in the Middle East.

"As part of our continued commitment to safety and responsible operations, we are taking measured decisions across select international sectors in view of the evolving situation in the Middle East. As shared earlier, Akasa Air flights to and from Abu Dhabi, Doha, Jeddah, Kuwait and Riyadh have been suspended until March 02, 2026," an official statement read.

Akasa Air said passengers with bookings impacted until March 7 can opt for a full refund or reschedule at no extra charge, adding that its teams are contacting affected travellers for assistance.

"Passengers with impacted bookings until March 7, 2026, may opt for a full refund or reschedule their travel at no additional charge. Our teams are actively reaching out to assist affected passengers using the contact details provided at the time of booking or web check-in," it further read.

"We encourage passengers to check their flight status on bit.ly/qpfltsts prior to proceeding to the airport. For immediate assistance, please contact our 24x7 Akasa Care Centre at +91 9606112131. The safety of our passengers and crew remains our highest priority. We appreciate your continued trust and understanding," it added.

This comes amid escalating war tensions between Israel, the United States and Iran; as a result of which several Gulf nations have closed their airspace, triggering widespread flight cancellations.

Flights operating to and from Gulf destinations such as Dubai, Abu Dhabi, Qatar and Saudi Arabia were cancelled.

- ANI

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Reader Comments

R
Rohit P
My flight to Doha next week is now cancelled. While I appreciate the refund option, the last-minute hassle is real. Airlines need better contingency plans for such geopolitical issues that are sadly becoming common.
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David E
Safety first, always. It's responsible of both IndiGo and Akasa to suspend operations. The Middle East tensions affect global travel. Better to be safe than sorry, even if it causes inconvenience.
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Ananya R
The advisory is clear, but the real test is in execution. I hope the customer service teams are adequately staffed to handle the flood of calls and requests. Many passengers aren't tech-savvy and rely on direct help.
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Vikram M
This impacts so many Indian workers and families. Flights to Gulf are like lifelines. While airlines are doing their bit, the government should also step in to advise and assist citizens stranded or facing uncertainty.
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Sarah B
Akasa offering rescheduling at no extra charge until March 7th is a good, customer-friendly move. It shows they are thinking beyond just the immediate closure period. Hope other airlines follow similar flexible policies.

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