Indian Railways launches online excess luggage booking with ticket reservations
New Delhi, July 31
Passengers travelling by train can now book and pay for excess luggage online while reserving their tickets, as Indian Railways on Friday rolled out a new digital facility aimed at making the travel process more convenient.
The service integrates excess luggage booking with the online ticket reservation system, eliminating the need for passengers to visit parcel offices separately before boarding.
Previously, travellers carrying baggage beyond the free allowance had to complete a separate booking process at railway parcel counters, often leading to additional paperwork and long queues.
The online excess luggage booking facility is available only to passengers holding confirmed tickets and is restricted to travel classes where carrying luggage beyond the free allowance is permitted upon payment of the prescribed charges.
Passengers travelling in AC First Class, AC 2-Tier, First Class, Sleeper Class and Second Class can avail of the service.
However, those travelling in AC 3-Tier and AC Chair Car will not be eligible, as the maximum permissible baggage limit in these classes is the same as the free luggage allowance.
Under the existing baggage rules, AC First Class passengers are entitled to carry up to 70 kg free of charge and can carry a maximum of 150 kg after paying excess luggage charges.
Passengers in AC 2-Tier and First Class are allowed 50 kg free, with a maximum permissible limit of 100 kg.
Sleeper Class passengers can carry 40 kg free and up to 80 kg in total, while Second Class passengers have a free allowance of 35 kg and a maximum limit of 70 kg.
In contrast, AC 3-Tier and AC Chair Car passengers can carry up to 40 kg, which also serves as the maximum permissible limit.
Indian Railways has clarified that passengers carrying baggage beyond the free allowance but within the prescribed maximum limits will be required to pay applicable excess luggage charges.
Apart from weight restrictions, the Railways also enforces size limits for luggage carried inside passenger coaches.
Trunks, suitcases and boxes measuring up to 100 cm × 60 cm × 25 cm are generally permitted inside compartments.
However, passengers travelling in AC 3-Tier and AC Chair Car coaches must adhere to a smaller size limit of 55 cm × 45 cm × 22.5 cm.
— IANS
Reader Comments
Good initiative but why are AC 3-Tier passengers excluded? That's the most common class for middle-class families travelling with a lot of luggage. We often carry extra stuff for relatives, and this rule feels a bit unfair. Still, hopeful they'll extend it soon.
This is the kind of digital India we want to see. But I hope they also integrate this with the mobile app and not just the website. Many seniors aren't tech-savvy and struggle with online payments. A simple UPI option on the app would be great.
As a regular traveller between Delhi and my hometown, I always carry extra luggage for my parents. This online facility will definitely reduce the stress of reaching the station 2 hours early just to handle the parcel paperwork. Well done, Railways! 👏
This is a sensible move. In many countries, excess baggage is handled online. Hopefully, the system is user-friendly and doesn't crash during peak booking times. Also, please ensure the excess luggage tags can be downloaded easily for verification.
Not bad, but what about those who overpack without realising? There should be an option to add excess luggage later, maybe 24 hours before departure, not just at booking time. Also, AC Chair Car exclusion is a bummer.
N We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.