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India's Digital Customs Revolution Wows Global Trade Partners at WTO

India recently showcased its significant progress in digital customs reform at a special side event during a WTO meeting in Geneva. The presentation, led by a high-level delegation, highlighted a strategic shift to contactless, faceless, and paperless border procedures. The event underscored India's commitment to global capacity building and sharing its technical expertise and digital solutions with partner nations. India's institutional strength, including its advanced training infrastructure, drew strong admiration from international trade delegates.

Key Points: India Showcases Digital Customs Success at WTO Geneva Event

  • Digital-first customs reform
  • Contactless, faceless, paperless systems
  • Global capacity building leadership
  • Technology-driven learning ecosystem
  • Proactive sharing of best practices
2 min read

India showcases digital customs success at WTO Geneva event

India presents its contactless, paperless customs reforms at the WTO, highlighting digital transformation and global capacity building leadership.

"India's digital transformation has made its customs border procedures futuristic, efficient and aligned with the needs of international cooperation. - CBIC"

Geneva, February 25

India has presented its significant progress in customs reform, highlighting how a digital-first approach is transforming the nation's trade landscape. During a specialised session, the presentation focused on how "India's digital transformation has made its customs border procedures futuristic, efficient and aligned with the needs of international cooperation."

Key reforms were showcased that have transitioned traditional systems into ones that are "contactless, faceless and paperless," creating a faster and more transparent environment for global trade.

A high-level Indian delegation recently organised a special side event at the World Trade Organisation (WTO) in Geneva.

The Central Board of Indirect Taxes and Customs (CBIC) took to X account to announce the highlights of the event, which was led by Surjit Bhujabal, Special Secretary to the Government of India and Member (Customs).

The session took place on the sidelines of the Trade Facilitation Committee meeting. The event served as a platform to demonstrate how India has leveraged technology to overhaul its border procedures.

The presentation highlighted a strategic shift towards a "digital-first mindset," emphasising major reforms that have transitioned traditional customs processes into systems that are now contactless, faceless and paperless. These advancements are expected to play a significant role in India's upcoming Trade Policy Review at the WTO.

The event also highlighted India's broader role in the global trade community, rooted in the philosophy of "Vasudhaiva Kutumbakam"--the belief that the world is one family. According to the CBIC, the presentation "underscored India's commitment to capacity building in Customs and Trade Facilitation."

Member countries reportedly welcomed India's proactive approach to sharing technical expertise, digital solutions, and best practices with its global partners.

Furthermore, India's institutional strength in customs training was a key highlight of the event.

The CBIC stated that the "state-of-the-art infrastructure of NACIN" and the "global capacity building initiatives of CRCL" were presented as benchmarks for excellence.

The board reported that India's technology-driven learning ecosystem "evoked strong admiration and curiosity among trade delegates from across the globe," further establishing the country's leadership in modernising international trade and customs reform.

- ANI

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Reader Comments

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Priyanka N
Vasudhaiva Kutumbakam in action! Sharing our digital expertise with other nations is the right way forward. It builds goodwill and sets common standards for smoother global trade. Hope this also means fewer delays and less 'unofficial' paperwork at our ports.
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Rahul R
While the Geneva presentation sounds impressive, the ground reality at smaller inland container depots can be different. The digital systems are great, but we need to ensure uniform implementation and training for all officers, not just in metro cities. A good step, but work remains.
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Anjali F
NACIN and CRCL doing us proud! Capacity building is key. If our officers are trained on the best tech, it reduces errors and corruption. This is a solid, long-term investment in making India a true trading hub. More power to Team CBIC!
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David E
Working with Indian partners on a joint venture, the efficiency improvement in the last 3 years is noticeable. The pre-arrival processing and single window interface are world-class. Glad to see this being recognized at the WTO. It makes doing business here much more predictable.
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Sneha F
Contactless and paperless is the future! Saves so much time, fuel, and hassle of running between offices. Hope they keep upgrading the apps and portals for even smoother user experience. This is real 'Digital India' success. 👏

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