NewKerala.com

Himachal Police ERSS-112 Ranks 2nd Nationally in Rapid Turnaround

The Emergency Response Support System (ERSS-112) of the Himachal Pradesh Police has achieved the 2nd rank at the All-India level for February 2026. This marks a dramatic rise from its 34th position just three months prior in November 2025. Director General of Police Ashok Tiwari credited the success to the collective determination and hard work of the force, achieved without additional financial or manpower resources. The accomplishment was driven by key operational reforms, including daily team interactions and enhanced monitoring of complaints by senior officers.

Key Points: Himachal Police ERSS Ranks 2nd in India for Emergency Response

  • Jumped to 2nd national rank in Feb
  • Rapid rise from 34th position in Nov 2025
  • Achieved without extra funds or manpower
  • Reforms included daily team interaction and centralized monitoring
2 min read

Historic Achievement: Himachal Police ERSS-112 ranks 2nd in country

Himachal Pradesh's ERSS-112 system jumps to 2nd national rank, showcasing rapid improvement from 34th position through dedicated police reforms.

"This achievement is a proud milestone... but it is not our final destination. - DGP Ashok Tiwari"

Shimla, March 4

In a remarkable achievement, the Emergency Response Support System of Himachal Pradesh Police has secured the 2nd position at the All-India level for February.

Sharing this proud moment, Director General of Police, Himachal Pradesh, Ashok Tiwari, said that this accomplishment is a matter of great pride and satisfaction for the entire police force of the state, an official release said.

The DGP informed that the achievement becomes even more significant considering the rapid progress made in recent months. Himachal Pradesh ERSS-112 was ranked on 9 on January 2026, 21st in December 2025 and 34th in November 2025. Achieving the second position in the country within such a short span reflects the collective determination, dedication and hard work of the entire Himachal Pradesh Police.

Tiwari emphasised that this success has been achieved without any additional financial resources or extra manpower. It is purely the result of the commitment, enthusiasm and focused efforts of the police force to bring ERSS services among the top performers in the country.

To strengthen the system, several important reforms were undertaken, including continuous daily interaction with the ERSS team, prompt resolution of operational issues, shifting the District Command and Control (DCC) to ERSS Shimla, and ensuring regular monitoring of 112 complaints by officers from SHOs to Range DIGs. Police stations and districts where shortcomings were noticed were clearly identified so that necessary improvements could be implemented effectively.

The Director General of Police congratulated Team ERSS and every officer and personnel of Himachal Pradesh Police for their tireless efforts and dedication that made this achievement possible.

"This achievement is a proud milestone for Himachal Pradesh Police, but it is not our final destination. We must continue to work with the same dedication, energy and commitment to further strengthen public trust and service delivery," the DGP stated.

He further added that although Himachal Pradesh Police is a relatively small police force working with limited resources and manpower, the unity, honesty and determination of its personnel enable it to compete with and stand out among the largest police organisations in the country.

The DGP expressed confidence that the collective strength, discipline and commitment of the force will continue to take Himachal Pradesh Police to greater heights and instil pride among every citizen of the state.

"Let us continue this momentum and strive for even greater excellence in public service," he said.

- ANI

Share this article:

Reader Comments

R
Rohit P
As someone from Shimla, I've noticed the improvement. Calls to 112 are picked up faster now. It's a relief to know the emergency system is becoming more reliable. Hope other states learn from Himachal's model.
D
David E
Impressive trajectory. Moving up the ranks so quickly without extra budget is a case study in efficient public service management. The focus on daily interaction and monitoring seems to be the key. Well done.
A
Aditya G
This is a proud moment for all of us in the hills. Our police force may be small, but their heart and dedication are huge. Jai Himachal! 🙏 Let's hope this efficiency is maintained during the tourist season as well.
S
Sarah B
While the ranking is commendable, the real test is on the ground for every citizen in distress. I appreciate the DGP's statement that this is not the final destination. Continuous improvement in actual response time and resolution is what matters most.
K
Karthik V
From 34th to 2nd! Wah! This is the kind of positive governance news we need. It proves that with honest intent and systematic reforms, our government machinery can deliver. Hope they aim for number 1 next!

We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.

Leave a Comment

Minimum 50 characters 0/50