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HDFC Bank to Include UPI ATM Withdrawals in Free Monthly Limits

HDFC Bank has announced that cardless UPI cash withdrawals will be counted within customers' existing monthly free ATM transaction limits starting April 1. This means these withdrawals will no longer be a separate category but bundled with traditional debit card withdrawals. Customers exceeding their monthly free limit will incur standard ATM withdrawal fees. The bank states this move is part of an initiative to standardize fee structures across its banking channels.

Key Points: HDFC Bank UPI ATM Withdrawal Rule Change from April 1

  • Rule effective April 1
  • UPI withdrawals part of free ATM limit
  • Standard fees apply post-limit
  • Aims to standardize charges
  • Cardless cash via QR scan
2 min read

HDFC Bank changes UPI ATM withdrawals rule from April 1

HDFC Bank will count UPI-based cash withdrawals against monthly free ATM limits from April 1. Learn about the new charges and policy.

"Customers exceeding the limit will be charged the standard ATM withdrawal fees - HDFC Bank"

New Delhi, March 3

India's largest private lender HDFC Bank has said that the UPI-based cash withdrawals will be counted as part of customers' monthly free ATM transaction limits.

The new development will come into effect starting April 1, according to the official statement.

In a communication to account holders, the bank stated that cardless UPI cash withdrawals will no longer be treated as a separate category.

Instead, they will be bundled with traditional debit card withdrawals when calculating the number of free ATM transactions allowed per month.

"Customers exceeding the limit will be charged the standard ATM withdrawal fees," HDFC Bank said.

The UPI-enabled ATM withdrawal feature allows users to withdraw cash without a debit card.

Customers simply scan a dynamic QR code displayed on a compatible ATM and authorise the transaction securely via a UPI-enabled mobile app.

The cardless cash facility has been rolled out across the domestic banking sector to bridge the gap between digital payments and access to physical cash.

Currently, HDFC Bank's fee structure offers five free cash withdrawals per month at HDFC Bank ATMs for standard savings and salary accounts.

Withdrawals at non-HDFC Bank ATMs are limited to three free transactions per month in the top six cities and five per month in other locations, including Tier-II cities.

The bank said the new policy is part of a broader initiative to standardise fee structures across its banking channels and ensure transparent transaction charges for customers.

HDFC Bank posted a 12.17 per cent year-on-year (YoY) rise in net profit for the December quarter of the current financial year (Q3 FY26).

Its net interest income (NII) increased 6.4 per cent YoY to Rs 32,615 crore, according to its earlier exchange filing.

Shares of HDFC Bank on Monday ended at Rs 881.75, down 0.64 per cent on the BSE. However, the Indian stock market is closed on Tuesday in account of Holi festival.

- IANS

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Reader Comments

R
Rohit P
Honestly, it makes sense from a business perspective. They have to maintain those ATMs. As long as they are transparent about it, which they seem to be by announcing it in advance, it's fair. Most people don't exceed 5 withdrawals a month anyway.
A
Aman W
Typical move by big banks. Record profits every quarter (Rs 32,615 crore NII!) and still they find ways to charge customers more. The timing right after Holi is also interesting.
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Sarah B
The UPI ATM feature is brilliant for when you forget your wallet. I used it last week! But combining the limits means I'll have to be more careful. Maybe this will push me to go truly cashless.
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Vikram M
They call it "standardising fee structures", we call it reducing benefits. First, they reduce the number of free cheques, now this. Chalo, time to check out some small finance banks or digital banks like Fi, Jupiter.
K
Kavya N
It's important to read the fine print. Many people in my family just got excited about cardless cash and might not realize this change. Will have to inform everyone to plan their cash withdrawals better from April. 👍

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