Gujarat's DigiLocker integration of 'Divyang Bus Pass' earns national recognition
Gandhinagar, August 8
The Social Justice and Empowerment Department, in collaboration with the State e-Governance Mission Team, Gujarat, has successfully integrated the Divyang Bus Pass with DigiLocker.
The initiative, which enables persons with disabilities to securely access their bus passes digitally, has earned the Government of Gujarat national recognition for excellence in citizen-centric digital governance, marking another significant step towards strengthening e-governance and improving public service delivery, according to a release.
The integration allows persons with disabilities to securely store and access their bus passes through DigiLocker, enabling them to avail themselves of free travel on Gujarat State Road Transport Corporation (GSRTC) buses without the need to carry a physical pass.
The initiative reflects Prime Minister Narendra Modi's vision of leveraging technology to make governance more accessible, transparent, and citizen-centric. Under the Digital India initiative, the Government has consistently promoted paperless governance and the seamless digital delivery of public services, enabling citizens to securely access essential documents and welfare benefits anytime, anywhere.
As part of its efforts to strengthen digital public service delivery, the National e-Governance Division (NeGD) under the Ministry of Electronics and Information Technology facilitated the integration of DigiLocker with state digital service platforms. In recognition of Gujarat's successful implementation of the Divyang Bus pass integration with DigiLocker, the state was felicitated at the National Consultative Workshop on Strengthening Cybersecurity Frameworks for State Data, held in May.
The initiative under the leadership of Chief Minister Bhupendra Patel aligns with the state's broader vision of improving accessibility, convenience, and transparency through digital public infrastructure.
"The Department of Social Justice and Empowerment has integrated the Divyang Bus Pass with DigiLocker and has so far issued over 4.42 lakh such passes across the state, enabling beneficiaries to travel free of cost on all GSRTC buses," said Dr. Pradyuman Vaja, Minister for Social Justice and Empowerment.
"The DigiLocker integration eliminates the need to carry a physical pass while protecting beneficiaries against its loss or damage. It enables secure, anytime access through mobile devices, promotes paperless governance, and provides a government-approved digital document for seamless verification," said Harshad Patel (IAS), Secretary, Department of Social Justice and Empowerment.
In addition to free bus travel, the Divyang Bus Pass provides an accidental death insurance cover of ₹4 lakh. In the event of the accidental death of a pass holder, the nominee or legal heir is entitled to receive the insurance benefit upon submission of the prescribed documents to the concerned department.
— ANI
Reader Comments
This is great news, but I hope they have considered that many Divyang individuals, especially in rural areas, may not have smartphones or internet access. Digital is good, but we need offline alternatives too. Just saying... 🙏
4.42 lakh passes - that's a substantial number! And the ₹4 lakh accident insurance cover is a thoughtful addition. Digital governance is the way forward, and it's nice to see states like Gujarat leading by example. 🇮🇳
Impressive initiative! It's heartening to see technology being used for social welfare. As someone who works in accessibility, I appreciate how this reduces the burden on persons with disabilities. However, I do hope the user interface is truly accessible - with voice support and large fonts for the visually impaired.
Good initiative, but I wish they would have thought about this earlier. My cousin had to travel 30 km to get a replacement pass when he lost his original one last year. This would have saved him so much trouble. Better late than never, I guess!
This is the kind of news that makes me proud of our country's progress. DigiLocker is such an underrated platform - it's secure, accessible, and now it's making a real difference in people's lives. Looking forward to more such integrations across states. ✨
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