Gujarat SWAGAT programme rescheduled to June 22 due to Shala Praveshotsav
Gandhinagar, June 19
The Gujarat SWAGAT Online Public Grievance Redressal Programme, which is held on the fourth Thursday of every month in the presence of Chief Minister Bhupendra Patel, will now be held on Monday, June 22.
According to an official release, in view of the state-wide Shala Praveshotsav scheduled from June 23 -25, the Gujarat SWAGAT programme for June will instead be conducted on Monday, June 22.
Citizens can submit their representations in person for this programme on Monday, June 22, between 8 am and 11 am at the Chief Minister's Public Relations Unit, Swarnim Sankul-2, Gandhinagar.
CM Patel will personally attend the State SWAGAT programme to hear citizens' grievances and representations and provide necessary guidance to concerned officials for their prompt resolution and redressal.
Earlier, on May 29, the Chief Minister had directed district administrations to ensure that representations received under the State SWAGAT programme are resolved within the stipulated time frame fairly and transparently so as to further strengthen public trust in the government, the release said.
In this context, CM Patel stated that if any applicant's work is eligible to be carried out as per the rules, it should be completed immediately. Furthermore, if the work cannot be undertaken under the prevailing rules, the concerned individual should be informed promptly and clearly instead of being made to repeatedly visit government offices.
The Chief Minister heard the representations submitted in person by citizens during the May 2026 state-level SWAGAT Online Public Grievance Redressal Programme with a sensitive approach. Usually held on the fourth Thursday of every month, the State SWAGAT programme was conducted on Saturday this time, as the fourth Thursday of May was a public holiday.
In this state, SWAGAT, more than 215 applicants were present with their representations at the Public Relations Unit of the Chief Minister's Office. A total of 4,020 representations from applicants, including 1,531 from District SWAGAT and 2,274 from Taluka SWAGAT, were forwarded to the respective departments for necessary action.
— ANI
Reader Comments
Impressive that they handle over 4,000 representations monthly. The SWAGAT system seems genuinely responsive. As someone from the US, I wish our local governments were this accessible. Keep it up, Gujarat! 🇮🇳
Nice initiative but need to look at ground reality. Many people from villages don't even know about SWAGAT. Gram panchayats should spread awareness. And why only between 8-11 AM? Working people can't come during those hours. Should have online option too instead of forcing everyone to come personally.
Shala Praveshotsav is such a beautiful initiative - ensuring every child goes to school. Rescheduling for that makes sense. CM saheb balancing education and governance, good priorities. 👏
These SWAGAT programmes are good PR but real test is follow-up. CM says resolve in stipulated time - but what is that timeframe? 30 days? 60 days? Need clear SLA otherwise it's just photo-op. Also, 4,020 pending representations shows backlog is huge.
Finally a government that listens! My uncle got his pension issue resolved through SWAGAT last year. CM personally called the office next day. If this continues, public trust will definitely increase. Jai Gujarat! 🙏
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