Gujarat CM Orders Swift Grievance Redressal, Focuses on Farmer Issues

Gujarat Chief Minister Bhupendra Patel has instructed district administrations to ensure swift and sensitive resolution of public grievances. He issued these directions while personally hearing complaints during the state's SWAGAT online grievance redressal program. The CM gave immediate orders to resolve specific farmer issues, including constructing a siphon to prevent sewage from damaging crops in Dabhoi and addressing submerged farmland in Botad. He also directed officials to expedite delayed housing construction for beneficiaries in Surat district.

Key Points: Gujarat CM Directs Citizen-Centric Grievance Resolution

  • 4,057 grievances addressed in January
  • Directs siphon system for Dabhoi farm sewage
  • Orders solution for submerged Botad farmland
  • Expedites Surat housing board construction
2 min read

Gujarat CM orders citizen-centric resolution of grievances

CM Bhupendra Patel orders swift action on public grievances, focusing on farmer land issues and housing delays during SWAGAT online hearing.

"district and local administrative machinery must respond with sensitivity - Chief Minister Bhupendra Patel"

Gandhinagar, Jan 22

Gujarat Chief Minister Bhupendra Patel on Thursday issued clear instructions to district administrations to take citizen-centric decisions based on local representations and ensure swift resolution of public grievances.

The directions were issued while he personally heard complaints during the January 2026 edition of the State SWAGAT (State Wide Attention on Grievances by Application of Technology) Online programme.

During the January session, action was taken on a total of 4,057 representations across the state. This included 110 complaints presented directly at the State SWAGAT Online programme, 1,492 cases addressed through district-level SWAGAT hearings, and 2,565 grievances resolved at the taluka level, reflecting the government's emphasis on decentralised and time-bound grievance redressal.

The Chief Minister reiterated that district and local administrative machinery must respond with sensitivity, particularly to issues affecting farmers and ordinary citizen families.

He underlined that public problems related to illegal encroachments on roads, drainage lines and canals, as well as obstructions on inter-village connecting roads, must be resolved promptly and with a people-first approach.

During the hearing, farmers from Dabhoi and Botad districts, as well as beneficiaries from Surat district, placed long-pending issues before the Chief Minister.

Patel responded with immediate and solution-oriented directions. In Dabhoi, farmers reported that untreated gutter water released by the municipality was damaging crops and degrading nearly 150 bighas of cultivable land belonging to 33 farmers.

Taking serious note of the issue, the Chief Minister directed the administration to immediately construct a siphon system to prevent sewage water from entering farmlands.

He also instructed officials to ensure the municipal Sewage Treatment Plant (STP) functions effectively so that the long-standing problem faced by farmers is resolved permanently.

In another case from Botad district, farmers informed the Chief Minister that the increased height of a village pond embankment had resulted in around 500 bighas of agricultural land belonging to 42 farmers being submerged, while also cutting off access routes to their fields.

Patel issued immediate instructions to the concerned departments and local authorities to take farmer-friendly decisions and resolve the matter without delay.

Additionally, beneficiaries from Surat district raised the issue of prolonged delays in constructing new houses at sites where dilapidated Gujarat Housing Board buildings had already been demolished. Responding to the complaint, the Chief Minister directed Gujarat Housing Board officials to expedite the construction process and ensure the timely completion of new housing units.

- IANS

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Reader Comments

S
Sarah B
While the intent is good, the real test is implementation. Will the siphon system in Dabhoi be built on time? Will the farmers in Botad get compensation for their submerged land? Promises are easy, delivery is hard.
P
Priya S
As someone from a farming family, I know how these local issues can destroy livelihoods. It's heartening to see the CM taking them seriously. The focus on drainage and road obstructions is also very practical for village life.
A
Aman W
Over 4000 grievances addressed in one month is impressive on paper. But how many were resolved *satisfactorily*? We often hear about orders being given, but the follow-up is weak. The system needs public tracking of each case until closure.
K
Kavya N
The housing issue in Surat is a big one. Demolishing old buildings without a clear plan for reconstruction leaves families in limbo for years. Glad it's on the CM's radar. Hope the Gujarat Housing Board delivers now.
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Vikram M
Decentralisation is key. Taluka-level resolution of 2500+ cases shows the machinery is working at the grassroots. This reduces the burden on Gandhinagar and solves problems faster. A step in the right direction for sure.

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