EPFO claims via BHIM-UPI likely within a month: Central Provident Fund Commissioner
New Delhi, July 31
The Employees' Provident Fund Organisation is set to introduce a new claim settlement mechanism through the BHIM app, enabling members to receive settlements directly in their UPI-linked bank accounts, with the framework expected to be rolled out within a month, Central Provident Fund Commissioner Ramesh Krishnamurthy said on Friday.
The move is part of EPFO's broader push to modernise its services and improve the experience for both employees and employers.
Speaking to IANS, Krishnamurthy said the new framework would allow members to submit claims through the BHIM app, with the amount being credited directly to their UPI-linked bank accounts, making the settlement process faster and more seamless.
"The claim settlement process we'll be introducing through the BHIM app and to, the claim will be settled to the UPI-linked bank account. So, this framework will also get implemented in maybe maximum a month from now," Krishnamurthy said.
Speaking on the implementation of social security measures for gig and platform workers, Krishnamurthy said the Code on Social Security provides for a dedicated scheme for gig, platform and other unorganised workers.
He said the government would announce both the scheme and the implementing agency once the framework is finalised. Depending on the government's decision, the scheme could be implemented either by EPFO or another designated agency.
"My encouragement to all employers and employees to remain committed to EPFO. It's one of the best, retirement, safety nets and social security coverage. Also want to highlight the fact that the new EPF schemes and the reforms that EPFO has taken is focused on providing the best, world-class member services," he stated.
"And I've also assured all employers that we will be now focusing on compliance-related reforms. Hopefully, we will be introducing much more simplification in the way employers interact with EPFO. I think net-net, the entire set of reforms will give employees and employers much more trust. They'll be able to have EPFO as a very reliable partner in their social security, and provide for their retirement," he told IANS.
— IANS
Reader Comments
This is a welcome move by EPFO! The current process involves so much paperwork and verification that it takes weeks. If UPI integration can cut down the time to days, it would be a game-changer for millions of workers across the country. But I hope they also focus on simplifying the claim submission process itself, not just the payment mechanism.
UPI integration is great, but I really hope they pay equal attention to gig workers! The Code on Social Security has been pending for quite some time now. Zomato and Swiggy delivery partners are working day and night, and they need proper social security coverage. Please implement that scheme soon too!
Good initiative but EPFO needs to fix their customer service first. Last year, my claim was stuck for 3 months and when I called the helpline, nobody picked up. Technology is useless if the backend processes are still messed up. Also, the UPI limit for claims might be an issue - what about claims above ₹1 lakh?
As someone who recently switched jobs, I can say EPFO's KYC process is a nightmare. The employer has to approve everything manually and if they're not responsive, you're stuck. This UPI move is good but I really hope they digitise the whole process from start to finish. Digital India should mean end-to-end digital! 🇮🇳
Sahi hai! The Commissioner's comment about EPFO being a reliable partner for retirement is spot on. As someone who has had EPFO savings for 10+ years, the interest rate and tax benefits are actually quite good. UPI integration will just make it more convenient
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