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India Post Delivers First ONDC Order, Boosting E-commerce for Rural Entrepreneurs

The Department of Posts has successfully booked and delivered its first consignment through the Open Network for Digital Commerce (ONDC). The inaugural order was placed on January 13 by UdyamWell, an initiative supporting rural entrepreneurs and artisans. This integration allows sellers on ONDC to use India Post's vast network for parcel pickup, booking, and delivery via a digital "Click & Book" model. Officials state this move will strengthen India's digital commerce ecosystem by leveraging the postal department's unmatched reach and trusted service legacy.

Key Points: India Post Books First Order on ONDC, Delivers Successfully

  • First online order booked via ONDC
  • Delivered as Logistics Service Provider
  • Order placed by UdyamWell for Bharatpreneurs
  • Uses "Click & Book" pickup model
2 min read

Department of Posts books 1st online order on ONDC, delivers consignment successfully

Department of Posts achieves milestone with first ONDC order delivery, expanding digital logistics for MSMEs and rural entrepreneurs across India.

"marks an important step in the Department's efforts to provide digitally enabled and interoperable logistics solutions - Ministry of Communications"

New Delhi, Jan 15

The Department of Posts has achieved an important milestone by successfully booking its first online order through the Open Network for Digital Commerce, Ministry of Communications said on Thursday.

The order was booked on January 13, with the Department acting as a Logistics Service Provider, and the consignment was delivered successfully on January 15.

The first order was placed by UdyamWell, an ONDC-enabled initiative that works to support Bharatpreneurs, including artisans, farmers, and rural entrepreneurs.

This development marks a key step in the Department of Posts' efforts to offer digitally enabled and interoperable logistics services across the country.

"The consignment was successfully delivered today on January 15, 2026. The inaugural order, placed by UdyamWell, marks an important step in the Department's efforts to provide digitally enabled and interoperable logistics solutions," the ministry said.

"UdyamWell, an ONDC-enabled initiative, is focused on supporting Bharatpreneurs by offering comprehensive services to artisans, farmers, and other rural entrepreneurs," it added.

With this integration, sellers using ONDC-enabled buyer applications can now choose the Department of Posts for parcel pickup, booking, transportation, and delivery.

The service is powered by the Department's wide and well-established postal network, which reaches even the most remote parts of the country.

Currently, the Department of Posts is operating on ONDC through the "Click & Book" model.

Under this system, sellers can generate pickup requests online, select the Department of Posts as their logistics partner, and get parcels picked up directly from their location.

Postage charges are collected at the time of pickup, while consignments are inducted into the system, tracked digitally, and delivered using technology-driven logistics processes.

Officials believe that the onboarding of the Department of Posts as a Logistics Service Provider on ONDC will strengthen India's digital commerce ecosystem.

"With its unmatched reach, trusted public service legacy, and expanding digital capabilities, the Department of Posts' onboarding as a Logistics Service Provider on ONDC will significantly strengthen the national digital e-commerce ecosystem and enable inclusive participation of MSMEs and small sellers across the country," it stated.

- IANS

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Reader Comments

P
Priya S
As someone from a small town, I've seen how reliable India Post can be where private couriers hesitate to go. If they can make the online booking and tracking smooth, this will empower so many local businesses. Hope the service is affordable!
R
Rohit P
Good step, but execution is key. The post office needs major upgrades in tech and staff training. My last experience with parcel tracking was terrible. Hope ONDC integration forces them to improve their digital interface and customer service.
S
Sarah B
Interesting development. The reach of India Post is unparalleled. If they can leverage that for e-commerce logistics, it could really boost rural entrepreneurship. The "Click & Book" model sounds promising. Will be watching how this scales.
K
Karthik V
Supporting 'Bharatpreneurs' is the need of the hour. My cousin in a village makes beautiful handicrafts but struggles with logistics. If India Post provides a reliable, tech-enabled channel on ONDC, it can change lives. Jai Hind! 🇮🇳
M
Michael C
This is a smart public-private partnership model. Using existing government infrastructure (postal network) to enable a new digital platform (ONDC). Efficiency and reach combined. Hope it gets the operational support it needs to succeed.

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