Delhi Police Chief Stresses Citizen-Centric Policing, Tech Use to IIS Trainees

During the session, the Commissioner underlined Delhi Police's commitment to transparency and public engagement, noting that policing today must adapt to evolving expectations of citizens.

He said initiatives such as Hello Delhi Police and Hello Police Station are designed to strengthen accessibility and responsiveness, while the force's broader vision aligns with the national goal of Viksit Bharat 2047.

He highlighted the increasing role of technology in policing, pointing to the use of artificial intelligence, predictive analytics, and integrated traffic management systems.

"Digital policing is no longer optional; it is central to how we manage crime prevention, cyber security, and traffic regulation in a city of over 20 million residents," he said.

The Commissioner also addressed the complexities of social media, describing it as both a tool for outreach and a challenge in combating misinformation, hate speech, and online fraud.

He emphasised the need for officers to remain agile in responding to these issues while maintaining public trust.

The interaction comes at a time when the Delhi Police has been expanding its cybercrime units and adopting smart policing initiatives, including e‑challan systems and integrated command centres for traffic management.

The force has also launched awareness campaigns to protect citizens from online scams and fraud.

The Indian Information Service probationers, who are undergoing training before being posted across ministries and media divisions such as the Press Information Bureau, Doordarshan, and All India Radio, were briefed on how effective communication between law enforcement and the public can strengthen governance.

The Commissioner concluded by stressing that citizen‑centric policing, combined with transparent communication, is essential for building trust and ensuring safety in the capital.

- IANS