Delhi-Patna Air India Express flight delayed due to technical snag
New Delhi, May 26
An Air India Express flight operating from Delhi to Patna was delayed after the scheduled aircraft developed a technical issue, the airline spokesperson said here on Tuesday.
The spokesperson said that the airline arranged an alternative aircraft to operate the flight and extended support to passengers during the delay.
"One of our Delhi-Patna flights was delayed due to a technical issue with the scheduled aircraft. An alternative aircraft has been arranged. Guests were provided meals and the option to cancel for a full refund or reschedule. We regret the inconvenience," the spokesperson said.
Passengers were offered complimentary meals and given the choice to either opt for a full refund or reschedule their journey, the airline added.
The exact nature of the technical issue and the duration of the delay were not immediately disclosed.
— ANI
Reader Comments
Glad they arranged an alternative aircraft quickly and provided meals. My cousin was on a delayed Indigo flight last month - no food, no clarity for 5 hours. Air India Express handled this better. But next time, share the technical issue details, passengers deserve transparency. 🙏
Rather than seeing this as inconvenience, think of it as safety first - technical checks save lives. The alternative aircraft arrangement within hours is decent. Also, full refund option is good. But airlines need to improve communication during such events, not just after. Bhai, it's 2025, send SMS updates. 😒
Unfortunate but not surprising. Flying within India always comes with some risk of delays. The food and refund offer seems fair, but why not disclose the nature of the issue? Passengers have a right to know what went wrong. Especially for a route like Delhi-Patna which has limited flights.
My family was on this flight! Yes, it was delayed about 4 hours. But the staff handled it okay - gave us juice and samosas, arranged another plane. Could have been worse, you know? The passengers were frustrated but at least no one was stuck overnight like some horror stories I've heard. Progress, I guess? 😅
Technical snags happen in aviation globally. What matters is how the airline responds. Air India Express offered meals and alternative aircraft - that's good. But I wish they'd share more about the delay duration upfront. Passengers on tight schedules need proper information. Also, Patna airport needs better
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