Delhi Partners With Bharat Taxi Cooperative to Revolutionize Urban Mobility

Delhi has become the first state in India to formally partner with Bharat Taxi's cooperative mobility platform through an MoU between DTTDC and Sahkar Taxi Cooperative Limited. The initiative aims to provide technology-enabled, reliable taxi services for tourists and residents while focusing on driver welfare through a cooperative ownership model. A key component involves training drivers in soft skills and Delhi's heritage to position them as brand ambassadors for tourism. The partnership seeks to set a precedent for other states in balancing technology, public service, and sustainable livelihoods for drivers.

Key Points: Delhi Launches Cooperative Taxi Service for Tourism & Driver Welfare

  • First state to partner with cooperative mobility platform
  • Aims for safe, reliable & transparent taxi services
  • Focus on upskilling drivers as tourism ambassadors
  • Drivers retain higher earnings under cooperative model
  • Introduces curated sightseeing circuits for tourists
3 min read

Delhi: MoU signed between DTTDC and Sahkar taxi Cooperative Limited to strengthen urban mobility and driver welfare

Delhi becomes first state to partner with Bharat Taxi's cooperative platform, aiming to provide reliable taxi services and improve driver livelihoods.

"set a precedent for other states... to explore cooperative-based mobility solutions that balance technology, public interest, and driver welfare - Official Release"

New Delhi, February 7

Under the leadership of Chief Minister Rekha Gupta, Delhi has set a new benchmark in urban mobility by becoming the first state in the country to formally partner with Bharat Taxi's cooperative mobility platform. The initiative aims to provide safe, reliable, and transparent taxi services to tourists and residents alike, while strengthening taxi drivers' income, dignity, and welfare.

According to a press release, the partnership marks an important step toward advancing ease of living, ease of travel, and ease of earning in the National Capital. The Delhi Tourism and Transportation Development Corporation (DTTDC) signed a Memorandum of Understanding (MoU) with Sahkar Taxi Cooperative Limited (STCL), the cooperative arm of Bharat Taxi, to roll out technology-enabled taxi services across the National Capital.

The MoU was signed at the Delhi Secretariat in the presence of Chief Minister Rekha Gupta, Minister (Tourism), and Chairman, DTTDC, Kapil Mishra. Senior officials present included Managing Director, DTTDC Suneel Anchipaka, IAS, and General Manager, DTTDC D Karthikeyan. STCL was represented by Vice Chairman Rohit Gupta, IRTS; Chief Executive Officer Col Himanshu; and Arushi Kaul, Executive, Operations and Community Engagement.

As per the release, the partnership aligns the Delhi Government's tourism and public service mandate with Bharat Taxi's cooperative, driver-owned mobility model. Under the MoU, DTTDC will serve as the tourism and branding partner, with a focus on upskilling drivers to serve as the first point of contact for tourists. Drivers will be trained in soft skills and sensitised to Delhi's culture, history, and heritage, positioning them as long-term brand ambassadors of Delhi Tourism.

Bharat Taxi, through STCL, will provide mobility services using its digital platform and cooperative driver network. Officials stated that the initiative aims to provide structured, reliable taxi services for daily commuters and tourists while addressing long-standing concerns about driver earnings, service quality, and transparency.

As part of the agreement, curated taxi-based travel products will be introduced for tourists, including two-hour, four-hour, and full-day sightseeing circuits covering major attractions in and around Delhi. The partnership will also offer point-to-point city travel services to improve last-mile connectivity and commuter convenience.

Technology-enabled booking, transparent pricing, and standardised service protocols are expected to significantly enhance the travel experience for residents and visitors.

A key focus of the initiative is improving taxi drivers' livelihoods. Under the cooperative ownership model, drivers retain a significantly higher share of their earnings than on conventional aggregator platforms, the release said. Drivers are also stakeholders in the cooperative, ensuring greater participation in decision-making and access to organised support systems.

Officials said the model promotes dignity of work, income stability, and long-term financial security for drivers.

For the Delhi Government, the partnership supports broader objectives of strengthening tourism infrastructure, improving urban mobility, and promoting inclusive economic growth. By aligning with a cooperative platform, the government seeks to encourage ethical and sustainable transport solutions while enhancing Delhi's image as a tourist-friendly city.

The initiative is also expected to reduce dependence on unorganised taxi services and bring greater transparency and accountability to the sector.

With this MoU, Delhi, under the leadership of Chief Minister Rekha Gupt, has set a precedent for other states and Union Territories to explore cooperative-based mobility solutions that balance technology, public interest, and driver welfare.

- ANI

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Reader Comments

P
Priya S
Finally, a focus on driver welfare! The current apps take such a huge commission, it's unfair to the hardworking drivers. If this model ensures stable income and dignity for them, I will happily switch to using this service. Good step by the Delhi government.
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Rohit P
Sounds promising on paper. The key will be execution. Will the app be as user-friendly as the existing ones? Will there be enough taxis available during peak hours? And most importantly, will the pricing be truly transparent and competitive? Let's wait and see.
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Sarah B
As a tourist who visited Delhi last year, I found the taxi situation quite confusing. Having trained drivers who can also share knowledge about the city's history would be amazing. This could really improve the first impression for international visitors.
K
Karthik V
While the intent is good, I hope this doesn't become another government project with red tape and delays. The success depends on the tech platform's reliability. Also, will drivers from all existing apps be allowed to join, or will there be restrictions?
M
Michael C
The cooperative model is interesting. Empowering drivers as stakeholders rather than just gig workers is a more sustainable approach. If it improves service quality and safety, especially for women passengers at night, it will be a huge success.
N
Nisha Z

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