CIC disposes of 768 cases in August, against three reported in media
New Delhi, August 13
The Central Information Commission has taken note of a media report concerning the disposal of Second Appeals and Complaints during August and considers it necessary to place the factual position before the public, Ministry of Personnel, Public Grievances & Pensions said in an official statement on Thursday.
The Commission clarified that the figures relating to disposal of cases during August 2026, as reflected in the said news report, do not represent the actual disposal of cases by the Commission up to 12 August 2026, as per the ministry.
As against the figure of three appeals reported as having been disposed of during August, the Commission has in fact disposed of 768 cases up to 12 August 2026 in the current month. The decisions in the disposed cases are also being simultaneously dispatched by post to the concerned parties, it said.
The Second Appeals and Complaints Portal of the Commission has been undergoing upgradation since 2 August. Consequently, the data relating to cases admitted and disposed of, which is automatically updated on the Commission's website from the said portal, has remained updated only up to 1 August. A notice regarding the portal upgradation had already been displayed on the Commission's website and the Second Appeals and Complaints Portal on 24 July, it added.
It is important to clarify that the non-updation of the portal data has not affected the functioning of the Commission or the conduct of hearings. Hearings before the Commission have continued as usual during the period of portal upgradation.
The Commission therefore wishes to emphasise that the figures presently visible on its website during the portal-upgradation period should not be construed as reflecting the actual disposal of cases during August 2026.
The upgradation of the Second Appeals and Complaints Portal is being undertaken with the objective of improving the experience of RTI applicants and other stakeholders using the Commission's online services. The upgraded portal is intended to provide a more efficient and user-friendly digital interface for accessing and managing information relating to Second Appeals and Complaints.
The upgradation will also facilitate more efficient updating and availability of case-related information on the Commission's website and portal, thereby making it easier for stakeholders to access current information regarding their cases.
The upgraded Second Appeals and Complaints Portal is expected to be live and operational from 17 August 2026, following which the relevant case data is expected to be updated on the Commission's website and portal, as per the ministry.
The Commission remains committed to transparency and to providing accurate and verifiable information regarding its functioning. It will continue to make relevant case-disposal data available to stakeholders through its website and portal once the upgradation process is completed.
— ANI
Reader Comments
Honestly, this kind of confusion happens when portals are upgraded. I remember applying for an RTI last year and checking the portal daily for updates. Hope the new platform from August 17 will really be more user-friendly. The CIC should ensure minimal downtime for such critical services in the future.
The media is always quick to write negative headlines without waiting for official confirmation. 768 cases disposed is a healthy number, but the real question is—how long do citizens have to wait for their hearings? Portal upgradation is fine, but the backlog still worries me. Let's see if the new system actually helps expedite the process.
As someone who's dealt with government portals globally, I must say India's RTI system is quite robust, but communication during upgrades could be better. The CIC did display a notice day's earlier, but maybe push notifications or email alerts would help reach more applicants. Still, kudos on ensuring no disruption to hearings during the transition!
It's reassuring that the CIC is proactive in setting the record straight. RTI is the backbone of our democracy, and transparency in its functioning is non-negotiable. Hope the upgraded portal reduces delays and makes it easier for common citizens like us to track our appeals. Let's wait for August 17 and see the improvement! 😊
A fair clarification, but the CIC should have anticipated this confusion and prepared a public statement earlier. Also, while 768 cases disposed sounds good, let's not forget the thousands pending. Portal upgradation is necessary, but I hope the CIC also focuses on increasing the number of benches
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