BSNL's core service revenue rises 10 pc to Rs 4,418 crore in Q1
New Delhi, July 13
State-owned telecom operator BSNL on Monday reported a 10 per cent year-on-year increase in its core service revenue to Rs 4,418 crore in the first quarter of FY2026-27, driven by strong growth in its enterprise and mobility businesses.
The revenue increased from Rs 4,017 crore recorded during the corresponding quarter of the previous financial year, with Enterprise Business and Consumer Mobility emerging as the primary growth drivers.
The performance was reviewed by Union Minister for Communications and Development of North Eastern Region, Jyotiraditya M. Scindia, who chaired a strategic review and planning meeting of BSNL to assess the business and operational performance of all 28 telecom circles during the April-June quarter.
Calling it "a strong start to the financial year", Scindia said the company's three key business engines were performing well and urged all circles to maintain the momentum through disciplined execution and continuous monitoring.
"The three engines of BSNL are firing together. This is an encouraging beginning, but our objective is to consistently build on this momentum throughout the year. Sustainable growth comes from disciplined execution, continuous monitoring and an unwavering commitment to the customer," the Minister said.
Among the various business verticals, Enterprise Business recorded the highest growth, with revenue rising 19.2 per cent year-on-year to Rs 1,745 crore from Rs 1,463 crore in the same quarter last year.
Consumer Mobility generated revenue of Rs 1,724 crore during the quarter, up 8 per cent from Rs 1,594 crore a year earlier, while Consumer Fixed Access contributed Rs 960 crore, compared with Rs 948 crore in the corresponding period of FY2025-26.
During the review meeting, the Minister also recognised Jammu & Kashmir, Jharkhand, Uttar Pradesh West and Karnataka as the best-performing BSNL circles across key operational parameters.
Scindia said the next phase of BSNL's transformation should focus on delivering superior customer experience and operational excellence. He directed all circles to improve key quality of service indicators, including Optical Line Terminal (OLT) uptime, Base Transceiver Station (BTS) uptime and lower Mean Time to Repair (MTTR), to ensure better network reliability and customer satisfaction.
— IANS
Reader Comments
As someone who switched back to BSNL for their FTTH, I can say the broadband is reliable. But their 4G coverage is still pathetic in my area. 10% revenue growth is nice, but when Jio and Airtel are growing faster, BSNL needs to invest more in spectrum and network modernisation. 😕
J&K as best performing circle? That's surprising given the tough conditions there. Shows BSNL's dedication even in challenging areas. But I wish they'd bring back those affordable recharge plans for students - their current pricing is not competitive at all.
Government should either fully privatise BSNL or give it a proper revival package. This 10% growth is good, but compared to private players their market share is negligible. Enterprise business growth is promising though - if they can bank on government contracts, they can really turn around.
From an expat living in India, BSNL's fixed broadband is underrated. Much better latency than some private ISPs for international traffic. Revenue growth is a positive sign, but they really need to improve their app and online payment experience - it's frustratingly outdated.
The Minister's emphasis on 'disciplined execution' gives me hope. BSNL has great infrastructure but terrible management. If they can fix the last-mile connectivity and reduce MTTR (mean time to repair), they could actually compete. For now, I'll keep using them for landline but not mobile data. 🤷♂️
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