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Updated Aug 11, 2026 · 10:35
Business India News Updated Aug 11, 2026

Air India Breaks Silence on Phuket-Delhi Incident Probe, Cites ICAO Rules

Air India has stated it cannot comment on any findings related to the Phuket-Delhi flight incident investigation, citing the ongoing AAIB probe under ICAO Annex 13. The serious incident involved a sudden altitude loss of about 300 feet during cruise on August 4, with injuries reported among passengers and crew. The Pilot-in-Command's psychoactive substance screening indicated a result requiring confirmatory testing, prompting both pilots to be taken off the roster by DGCA. Airbus is providing technical assistance to investigators, while the final report from confirmatory analysis is awaited.

Airline cannot comment on any findings, observations related to investigation, says Air India amid Phuket-Delhi incident probe

New Delhi, August 11

Air India on Monday said it cannot comment on any findings or observations related to the investigation into the Phuket-Delhi flight incident that took place earlier this month, as the Aircraft Accident Investigation Bureau continues its probe under the provisions of the International Civil Aviation Organization Annex 13.

According to a statement by a spokesperson from the airline, the carrier said that it would continue to provide all necessary cooperation to the concerned authorities as required for the probe.

"The investigation into the incident is being conducted by the Aircraft Accident Investigation Bureau (AAIB) under the provisions of ICAO Annex 13. As the investigative process is ongoing, Air India cannot comment on any findings or observations related to the investigation. We will continue to extend our full cooperation to relevant authorities as required," the spokesperson said.

Airbus also issued a statement amid the probe, stating that it is providing technical assistance to the relevant investigating authorities in accordance with ICAO Annex 13.

"In accordance with ICAO Annex 13, Airbus is providing technical assistance to the relevant investigating authorities. We are actively supporting the airline and will provide further information as it becomes available. A team of specialists is being dispatched to assist with the investigation," Airbus said in a statement.

This comes as AAIB is investigating an Air India flight from Phuket to Delhi after the aircraft experienced a sudden loss of altitude of approximately 300 feet during cruise on August 4. The aircraft subsequently stabilised and landed safely in Delhi.

"The occurrence has been classified as a Serious Incident and is under investigation by the AAIB," the Ministry of Civil Aviation said in a statement on Sunday.

During the occurrence, injuries were reported to a few passengers and cabin crew members. The aircraft was carrying 137 passengers, including three infants, and eight crew members comprising two pilots and six cabin crew.

As part of the standard operating procedures following such an occurrence, both flight crew members underwent the prescribed psychoactive substance screening test.

The screening test of the Pilot-in-Command indicated a result requiring confirmatory testing.

"Samples have accordingly been sent to the designated laboratory for confirmatory analysis, and the final report is awaited," the Ministry of Civil Aviation said.

Pending the investigation and completion of the prescribed process, both flight crew members have been taken off the roster by the Directorate General of Civil Aviation (DGCA), the ministry added.

Further action, as appropriate, will be taken based on the outcome of the investigation and the confirmatory test result, it added.

Under ICAO Annex 13, accidents and serious incidents involving aircraft are subject to investigation to establish relevant facts and prevent future accidents and incidents.

The framework lays down provisions concerning the conduct of investigations, the participation of relevant States and authorities, and the preparation of preliminary and final reports.

The objective of an accident or incident investigation under Annex 13 is to prevent future accidents and incidents and not to apportion blame or liability.

The framework also provides for the issuance of a preliminary report within 30 days of an event and a final report as soon as possible or within 12 months, following completion of the investigation. Final reports provide official information on the findings, causes or contributing factors and may include safety recommendations.

The incident remains under investigation by the AAIB, with Air India and Airbus continuing to provide cooperation and technical assistance to the relevant authorities.

— ANI

Reader Comments

Sneha F

The 300 feet drop must have been terrifying for passengers. Glad everyone landed safely, but we need transparency. Hope AAIB does a thorough job and shares findings with the public.

Michael C

Standard practice not to comment during an active investigation. Air India is doing the right thing by cooperating fully. Let's wait for the official report.

Ananya R

Yaar, I just flew Air India last month. This makes me a bit nervous. But the confirmatory test on the pilot is concerning - hope it's just a false positive and not something serious. Safety of passengers is paramount.

James A

ICAO Annex 13 is clear - the purpose is to prevent future incidents, not to assign blame. I appreciate that Air India and Airbus are both cooperating. Aviation safety is a global effort.

Varun X

While I understand the need for confidentiality during an investigation, Air India's communication has been quite vague. Passengers deserve some clarity about what happened on that flight. The lack of transparency is a bit frustrating. Still, I'll wait for the final report.

Priya S

The most worrying part is the pilot's screening test. Taking them off the roster is the right call. DGCA is doing its job properly. Let's hope the confirmatory test comes back clean and this was just a minor glitch. 🤞

We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.

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