Wed, 12 Aug 2026 · LIVE
Updated Aug 11, 2026 · 09:45
India News Updated Aug 11, 2026

AI-Powered GeM Platform Revolutionizes Public Procurement Efficiency

Commerce Minister Piyush Goyal announced AI-driven enhancements to the Government-e-Marketplace (GeM) platform to improve procurement efficiency, transparency, and cost-effectiveness. The platform has grown to include over 25 lakh sellers and 1.37 lakh buyer organizations, facilitating cumulative procurement exceeding Rs 20 lakh crore. GeM CEO Mihir Kumar highlighted the platform's commitment to continuous improvement and user responsiveness. The 10th Foundation Day also saw the launch of a five-digit short code "14550" for the help desk and a commemorative My Stamp.

AI-enabled GeM platform to make public procurement more efficient, cost-effective

New Delhi, Aug 11

An AI-driven Government-e-Marketplace platform would help buyers and sellers make more intelligent use of the procurement process and the latest technologies, according to Commerce Minister Piyush Goyal.

He said this will also make public procurement more efficient, cost-effective, transparent and competitive.

Addressing the 10th Foundation Day celebration of GeM here, Goyal emphasised strengthening last-mile access through GeM's Suvidha Kendras by expanding registration, cataloguing, training and grievance redressal across districts and deeper use of Artificial Intelligence for price intelligence, price sanity and marketplace integrity.

The minister also called for the integration of states, public enterprises, panchayats and cooperatives into a seamless national procurement ecosystem; greater focus on credit and sustainability through scaling GeM Sahay and TReDS linkages and mainstreaming sustainable procurement; and university outreach to bring young innovators and new buyers onto the platform.

Today, GeM has a community of more than 25 lakh sellers and over 1.37 lakh buyer organisations.

The platform has facilitated cumulative procurement of over Rs 20 lakh crore through more than 3.78 crore orders.

It now has 12.28 lakh Micro and Small Enterprises (MSEs), which have fulfilled orders worth more than Rs 9 lakh crore, accounting for 45.6 per cent of cumulative GMV.

More than 2.24 lakh women-led MSEs have fulfilled over 50 lakh orders valued at more than Rs 1 lakh crore, while 42,242 startups have secured orders worth more than Rs 65,633 crore.

"We are proud of how far we have come. Yet what truly defines GeM is not only the scale we have achieved, but the spirit with which we continue to improve-listening, refining and remaining responsive to the needs of those who use the platform," said GeM Chief Executive Officer, Mihir Kumar.

GeM also launched a dedicated nationwide five-digit short code "14550" for its help desk. It will make it easier for buyers, sellers and other stakeholders to access support and identify official GeM communications.

"At the function, I also launched the customised My Stamp, 5-digit Short Code, and the GeM booklet to mark the milestone. In my address, I congratulated all stakeholders, including MSMEs, women, artisans, and others, for the glorious decade, as 10 years ago GeM changed the way the Indian government buys," said Goyal in a post on X.

— IANS

Reader Comments

Sneha Sharma

Finally using AI for good governance! I run a women-led handicraft business in Jaipur and GeM platform has helped us reach government buyers directly. The 5-digit short code is also very helpful - we often face connectivity issues and this will make support access much simpler.

Amit Patel

Good initiative but we need to ensure that small vendors in rural areas can also benefit. The Suvidha Kendras need to be more accessible in tier-3 towns. We saw many women entrepreneurs register but they still struggle with understanding AI tools. Hope the training programs are conducted in local languages too.

Priya Nair

Amazing statistics! 12.28 lakh MSEs and 2.24 lakh women-led businesses on the platform is really impressive. But I did face some issues with payment delays last quarter. Hope the TReDS integration mentioned here will help solve the cash flow problem for small businesses. Still, definitely a move in the right direction 👏

James Anderson

Interesting to see how India's digital infrastructure is evolving. The concept of a unified procurement platform with AI capabilities for price intelligence is quite advanced. Even in the US, we are still struggling with government procurement digitization. India is definitely setting global benchmarks here.

Rekha Krishnan

Proud moment for Make in India! As a supplier from Coimbatore, I have seen GeM grow since 2016. Earlier we had to rely on middlemen for government contracts. Now my company directly supplies machine parts and we are not solely dependent on local buyers. More power to our traders! 🇮🇳

We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.

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