New York, Feb 15: How often have you interacted with someone that gave great customer service? Probably not that often.
It's an unfortunate fact that most business people focus on the bottom line but forget it's the customers that feed that bottom line. Give your customers and prospects something good to talk about with the following ideas.
1. Be as authentic as possible in your sales and marketing campaigns. (how do you need to be as authentic as possible in your sales and marketing campaigns?)
2. To double your profits, double the amount of value you give your customers. (how can you double the amount of value you give to your customers while still doubling your profits?)
3. Remember, it's not about you. Make everything about how you can help others get what they want and need. (how should you remember that it's not about you?)
4. Don't wait for a magic bullet to appear. Keep trying things, test them and refine your efforts. (how should you not wait for a magic bullet to appear?)
5. Customer service does not have to be difficult or take more effort. It just requires exerting effort in a different way and fine-tuning your focus. Great customer-focused sales and service never go out of style.
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