Anand Sahai Business Head- Kolkata and Bengal was present at the recently held inauguration.
With the expansion of Vodafone retailers, the customers can now avail a magnitude of services in the city. This is the 18th Vodafone store and there are 126 Vodafone mini stores functional in different parts of the city.
The new store is located in the IT hub of the city and therefore the services are brought home and to a more accessible range.
Starting from the bill queries and payments, offering of first-hand information
on new post and pre-paid connections, smartphones, SIM replacements, complaint management, e-bill facility, special offers and dongles will be provided.
There is a 24X7 customer service medium called 'Self Service Kiosk' where customers can pay bills at their convenience.
Anand Sahai said," Vodafone's core brand attitude has helped us in widening the networks through miles and distances. It has been our aim to constantly provide a quality service to our valued customers. This store is equipped with not only well trained Vodafone executives but also their services regarding any mobile related problems or any enquires. And this should remain always our concern extending our chain in service and connectivity."
--IBNS (Posted on 01-12-2013)