As per the agreement, HCL Infosystems will provide life cycle services for existing and new Educomp classrooms across India.
This will include providing break-fix support and field repair services along with managing new installations of Educomp Classrooms.
The service and support to Educomp classrooms would be provided by HCL Infosystems through a nation-wide network of field engineers, regional repair centres and a centralized repair factory.
Another aspect to the engagement between HCLI and Educomp is HCL Learning, the education and learning division of HCL Infosystems Ltd., sourcing Educomp's state-of-the-art smartclass Digital Teaching Systems (DTS) boards for its own IT Solutions for educational institutions.
HCL Learning will continue to focus on growing its business of providing high quality IT solutions and content to the Indian Education segment. HCL Learning currently has over 12000 classrooms, over 60 career development centres and offers High Quality Content as well as innovative products such as DigiSchool and Xcelerate.
Harsh Chitale, CEO and Whole Time Director, HCL Infosystems Ltd., said, "With the rapid foray of digital imprints on education across the country, we envisage this association getting off to a very successful start and growing manifold into the future. The partnership will draw on HCL Infosystems' strength in providing best in class lifecycle services."
HCLI's Lifecycle Services is backed by 720 support touch points, 10,000 service engineers, a reach in more than 5000 towns and Remote Infrastructure Management (RIM) centres across the nation which will strengthen Educomp's service and support operations and add significant value to Educomp's business.
Shantanu Prakash, CMD, Educomp Solutions Ltd., said, "The agreement to promote Educomp's proprietary Smartclass DTS boards through the HCL Learning platform also strengthens the relationship in an integrated arrangement. "
--IBNS (Posted on 26-07-2013)