Tata doubles warranty on heavy trucks
Automobile major Tata Motors Monday introduced a warranty of 4 years, on its entire range of heavy trucks with 25 tonnes and higher GVW (Gross Vehicle Weight).
"With this, Tata Motors has become the first company in India to offer a standard warranty of 4 years on heavy trucks, a clear reflection of the reliability and durability of Tata Motors trucks," said a company spokesperson.
The 4-year warranty, applicable on the full range of tractor trailers, multi-axle trucks and tippers of 25 tonnes GVW and above, covers the vehicle's driveline (engine, gear box and rear axle) as a standard offer. In addition, the warranty on the rest of the vehicle has been enhanced from 18 months to 24 months.
Tata Motors accounts for two of every three tractor trailers, multi-axle trucks and tippers, with 25-tonne GVW or higher, sold in India.
Ravi Pisharody, Executive Director - Commercial Vehicles, Tata Motors, said, "The 4-year warranty is another industry first, in our pursuit of partnering the customer through the lifecycle of the product. We believe that it is a perfect New Year gift to our customers."
The 4 year's standard warranty is applicable on vehicles sold after Jan 6.
Tata Motors has designed the 4-year standard warranty based on the lifecycle cost study of over 15 lakh Tata trucks and tippers operating all over the country, in varied terrain and loading conditions.
The 4-year warranty is supported by Tata Motors extensive dealership and service network of over 1,300 touch points.
On the highways of India, there is a Tata Motors touchpoint every 50 kms. --IBNS