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DIAL gears up for fog season

Posted on Dec 19, 03:07PM | IBNS

Delhi International Airport (Pvt) Limited (DIAL) on Wednesday said it has implemented several proactive measures to minimize inconvenience to passengers and ensure continuity of flight operations during low visibility conditions at Indira Gandhi International (IGI) Airport this fog season.

Both integrated (domestic-cum-international) Terminal 3 (T3) and Terminal 1 D (T1D) at IGI Airport are fully equipped for the fog period to ensure seamless and comfortable travel.

The facilities being provided at T3 and T1D during this fog season, are aimed at not just providing the passengers' timely information but also to provide them all possible amenities supported by modern infrastructure such as:

Passenger Terminals- T3 and T-1 D

Ensure 100pc availability of FIDS system.

Display Met information at MATVs inside Terminals.

Frequent updates to Airlines by AOCC for better passenger facilitation - ETDs and ETAs.

Four additional conspicuous helpdesks are installed at entry gates where information on cancellations and delays will be displayed.

Dynamic deployment of Terminal Operations staff at critical positions to guide passengers and provide information.

Additional F and B counters are provided to passengers (including Piers).

Liaison with airlines in case that meals will be provided to passengers based on the coupon system issued by airlines.

Seating arrangements have been enhanced.

Continuous manning of all Wash rooms in passenger areas.

All airlines are briefed for deployment of additional staff for appropriate manning of Check-in counters / Boarding gate areas during fog situation.

Adequate number of trolleys and trolley pushers.

Additional seating capacity has been provided in the terminal building

Total no. of seats available (T1 and T3) is 16900

Total trolleys available (T1 and T3) is 6100

Sufficient F and B outlets available

City Side

Tow Crane is kept ready for smooth traffic flow

Additional Traffic Marshals are deployed for smooth taxi flow during fog

Adequate lighting is provided in the Car Parking

Airport Patrol Vehicles fitted with PA system, Radio Sets and Beacons


Runways 28, 29 and 11 at IGI Airport are certified for CAT III B operations, which allow compliant aircraft and trained pilots to land even when the runway visibility is down to 50 meters.

148 parking stands are equipped with Aeronautical ground lighting system which helps Aircraft to operate in CAT IIIB conditions.

As pilot has limited view from the cockpit, Follow me service is provided to facilitate Aircraft movement. Trained professionals are deputed for follow me service.

TAXIWAY guidance lights suitable for Low visibility Operation

Crash Fire tender are deployed at critical position during all Low visibility operation to respond to any emergency

DIAL's website, www.newdelhiairport.in will provide the following services:

•Live Flight Information

•Online Cab booking

•Meta search facility for hotel and airline booking

•Interactive airport maps

•Weather forecast (with extended search of 04 days)

•Worldwide weather forecast

IGIA live on Social media- Dedicated page on Facebook as https://www.facebook.com/DelhiAirport, Twitter handle as @Delhi_Airport and m.newdelhiairport.in for the mobile users

Other Initiatives
•Regular Updation on Flight Information Display Screens.

•IGI Airport has its 24x7 call centre (0124-3376000).

•Special training given to airport staff

•The passengers can call on helpline numbers of the following Airlines for flights during the fog season:-

and #9702; Jet Airways: 011 398933 33, 1800 225522

and #9702; Kingfisher: 1800 2093030, 1800 4257008

and #9702; Air India: 1800 18011407, 1800 227722 and 0124-28777777

and #9702; IndiGo: 09910 383838, 1800 1803838

and #9702; SpiceJet: 098718 03333, 1800 1803333

and #9702; GoAir: 09223 222 111, 1800 222 111