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MoS advocates citizen-centric governance

Posted on Nov 09, 09:35PM | UNI

Minister of State, Personnel and Public Grievances V Narayanasamy today said administrative reform for citizen centric governance is the need of the hour.

He urged the states to implement comprehensive administrative reforms and also to make efforts to replicate some of the innovative good governance initiatives emerging from various parts of the country.

The reforms in the Public Distribution System in Chhattisgarh, Scientific Watershed Management System in Gujarat, the Sugarcane Information System of Uttar Pradesh, Boat Clinics of Assam and the Land Bank project of Kerala are some of the examples, cited the minister.

The MoS was delivering the keynote address at a two-day Regional Conference on 'Reforms for Citizen-Centric Governance', which began here today.

Mr Narayanasamy informed the delegates about the various steps being taken by the Central government for empowering the people through various legislations such as the Right to Information Act, Right of Citizens for time-bound delivery of services and Goods Bill, in the sphere of service delivery; and Lok Pal and Lokayukta Bill, Public Procurement Bill, Benami Transactions (Prohibition) Bill, etc.

Assam Chief Minister Tarun Gogoi, in his inaugural speech, underlined that inclusive growth is possible only when proactive steps are taken to ensure proper public service delivery in the rural areas of the country.

He stressed the need for decentralising administration in order to improve service delivery as well as to curb corruption.

Elucidating one of the initiatives of the Government of Assam, Raijor Podulit Raijor Sarkar (People's government at people's doorstep), he felt that the selection of civil servants should not be based on merit but also should take into consideration their sensitivity towards the problems of the rural people and suitability of attitude for serving the society.

He opined that while reforms are required in every sector of governance, administrative reforms should get the highest priority.

Speaking on the occasion, Sanjay Kothari, Secretary, Department of Administrative Reforms and Public Grievances, observed that administrators should not blindly follow the Management Model of Development but should seek to find solutions deep rooted in the stark realities of the ground situation.

In the context of successful execution of electoral process, successful implementation of the Right to Information Act and the successful implementation of the Right to Public Service Delivery Acts by about twelve states in the country, Mr Kothari expressed hope that a lot of improvement can be brought in administration within the existing framework as well.